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What information do we collect?
We collect information from you when you log in to the websites, update your personal profile, make a monetary donation,, donate blood, attend a training event, subscribe to email notifications or publications, respond to an online survey or submit a Webform.
When logging in, ordering or performing other transactions on the websites, you may be asked to enter your name, job title, birth date, age, email address, mailing address or phone number, and, if you are acting on behalf of your employer, the employer’s name. We also collect information automatically including:
You may visit the websites without providing personal information; however, performing certain transactions on the websites may not be possible without providing such information.
The websites may not be optimized or intended for use on mobile devices. If you access the websites on mobile devices, additional information, such as geolocation data, may be collected.
The website is not intended for use by children under 13 years old. Any child under 13 years old must have his or her parent’s permission to use the website.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. We use a secure server for payment transactions. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. Sensitive data is also encrypted in the payment gateway provider’s database, which is accessible only by those with authority who are performing authorized functions. We limit the data that we retain to the data needed for the purpose. You can help protect your information, by protecting and not sharing your user name and password. However, it is not possible to absolutely guarantee the safety of electronic information.
How long is my information stored?
Storage of information is based on the type of information and its use. General information includes information such as user name and passwords, information regarding donations and donation appointments, and general business transaction information. Payment information is not considered general business transaction information, and is addressed in the next paragraph. LifeStream has a document management policy that governs retention of information. Retention is based on legal and business needs.
After a payment transaction, your private information, such as credit card numbers and purchase order numbers, will not be stored on our servers any longer than it is necessary to complete the transaction.
Cookies can permit interest-based displays of information, including, in some cases, marketing information. Interest-based information may be provided by the LifeStream website or, if you visit any of the linked third-party websites, those third-party websites. If you have activated “do-not-track” options on your computer, our operating system may not be able to accommodate your request. We cannot control how third-party websites handle do-not-track options. Please read the privacy policies of the third-party websites to understand their response to do-not-track mechanisms.
Do we sell personal information to third parties?
Your information maybe included in aggregated and anonymized data that LifeStream discloses to third parties for business operations purposes and in support of our mission.
Combination With Other Information
Other than appointment information, we do not combine information from the websites with information gathered during blood donation appointments. Information that includes identifiable health information may be subject to additional protections.
Third Party Links
Occasionally, at our discretion, we may include or offer third-party information, products or services on our websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. The fact that we include information about third-party products or sites is not an endorsement of those products or sites.
Compliance with Applicable Laws and Law Enforcement
We intend that the websites will comply with all applicable laws at all times, and we may change the websites and the policies without notice, including if we believe that change is necessary for legal compliance purposes. We reserve the right to disclose at any time, without prior notice, any personal information when we believe disclosure is appropriate to comply with the law, to enforce website policies or to protect our or others’ rights, property or safety. Each user of the website is also required to use it in compliance with law.
California Online Privacy Protection Act Compliance
Children’s Online Privacy Protection Act Compliance
We also comply with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not intentionally collect any information from anyone under 13 years of age. Our websites, products and services are all directed to people who are at least 13 years old or older. If a parent finds that information of a child under 13 years of age has been provided to any of the websites, please notify us at blooddonors@LStream.org so that we can delete that information.
This policy was last modified on December 29, 2021.
384 W. Orange Show Road
San Bernardino, CA 92408